HiFi Guy NC Return Policy Details

In the event our customer feels the purchase has not lived up to their expectations, the customer may return the items purchased for refund or store credit - excluding shipping charges and possible 20% restock/processing fee, providing the below qualifications are met:

- Discounted Purchases are Non-returnable
- Customer Accommodation priced purchases are Non-returnable
- 30 days or less from Date of Purchase
- Like new, resalable condition, free from damage; both product and packaging
- Merchandise must be in original manufacturer packaging
- Must contain all accessories, cables, remotes, batteries and manuals
- Return shipments must have secondary/outer protective double boxing
- Returned via trackable shipping method with insurance
- Any Single Item return with a retail price of $1500.00 or greater is subject to a minimum of 20% restocking fee
- New In Box Speaker returns are subject to a minimum of 20% restocking fee
- New In Box Turntable returns are subject to a minimum of 20% restocking fee
- Customer Accommodation sales, special offers, close-out, clearance, open box, demo, pre-owned, used, special orders, special accommodation, B stock and "traded in" as well as"traded for" speakers.

Thank you,

KEVTEK